How long will my order take to get to me? Why is there no tracking number?
Mushbeast Illustration is located in Regina, Saskatchewan / Canada. Depending on location, shipping time varies greatly.
Most orders are shipped via lettermail unless tracked shipping is selected and paid for at checkout. Tracked shipping is provided within Canada and US orders for items requiring a parcel. Tracking codes will be included inside your shipping notification!
Lettermail orders within Canada can be expected within a few days and up to two weeks during busier seasons.
Lettermail delivery to the US can take over a month depending on location.
Delivery to international locations varies greatly. Some customers have recieved their lettermail in a week and some have been up to two months.
Please contact me after the two month period for both US & international lettermail orders for a replacement.
What are your processing times?
My processing times are typically 1-3 business days and sometimes the same day as your order.
It is important to note that shipping notifications do not always mean that your item has been issued to the post office. I try my best to take your shipments the same day as your shipment notifactions. Orders placed on Friday to Sunday typically get taken to the post office the following Monday or Tuesday due to shortened Canada Post hours on the weekends.
If things are extremely delayed, you will be notified, but I am devoted to getting your merchandise to you quickly and safely.
If you require any other information, please feel to contact Brooke at [email protected] or find out all of Canada Post's policies and distruptions via https://www.canadapost-postescanada.ca/.
